Our Technicians

Professionally Trained Technicians

We all know that there are a countless number of auto glass companies operating in the valley. Most are here today and gone tomorrow. When considering which auto glass company in Phoenix to replace or repair your windshield, it is important to find a company that employs auto glass technicians with the appropriate training and experience to ensure your safety. A correctly installed windshield will help to support the frame of your vehicle in the event of a rollover accident. If the technician installing your auto glass in Phoenix doesn't have a complete and accurate understanding of the auto glass installation process, your safety and that of anyone riding in your automobile will certainly be in jeopardy.

One important step in the auto glass replacement process is the complete and correct preparation of the pinchweld prior to the installation of the glass. The pinchweld is the ledge surrounding the front opening of your vehicle that supports the windshield. If this portion of the frame of the car that supports the windshield isn't correctly prepared, the installation process will be compromised. It is also important that the piece of auto glass being installed is properly primed and free of contaminants. The auto glass technician should also be trained in the urethane (adhesive) system that he is using. At Blue Chip Auto Glass, our auto glass technicians have NGA (National Glass Association) certifications as well as training and certification in the Sika brand urethane that we use.

Many of the auto glass companies in Phoenix and surrounding areas get so big that they are forced to hire any auto glass technician looking for a job. Often these installers have little or no formal training in the correct way to install auto glass. Many of these sub-par installers hop around from company to company often training other glass technicians incorrectly and continuing the trend of poor standards in the auto glass industry. At Blue Chip Auto Glass, we commit to never growing our business larger than the number of highly qualified auto glass installers that we have. In short, we won't sacrifice our high standards just to make a dollar. When we find and exceptional glass technician, we hire him and increase our sales to justify his position.

Some obvious signs that your auto glass technician isn't correctly trained:

  1. They re-use the old glass moulding surrounding your windshield. It is virtually impossible to remove the old moulding and clean it well enough to ensure a contamination free auto glass install with a new windshield. This is a major safety concern. Many auto glass shops in Phoenix will give the customer a competitive price and then fail to use all new parts in the installation. This is a way for them to save money at your expense. Be sure that the company uses all new parts. This includes auto glass, moulding and clips.
  2. The installer doesn't remove the cowl at the bottom of the windshield. This is a shortcut that can save the auto glass installer time, but is a practice that often results in water or air leaks. It can also create the risk an unsafe bond of the glass to the automobile.
  3. After the installation there is an excess of urethane around the glass or there is a strange wind noise after the glass has been installed. Auto glass installation is a precise business. The technician should be clean and detailed. Sloppy work will certainly result in poor and unsafe results.

A professional auto glass technician should feel comfortable letting you watch the installation process and be willing to answer any questions you might have. At Blue Chip Auto Glass in Phoenix, we hire only experienced, well-trained, friendly people that take pride in their work and want you to be happy. Most of us have had a bad experience with an auto glass company at one time or another. At Blue Chip Auto Glass, we work hard to show you that your business is important to us. Most of our business is from repeat customers.

Give us a call today and experience the Blue Chip Auto Glass difference.

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